1. Home Screen (Heartbeat)
Accessing Dashboard:
https://dashboard.silverwarepos.com/
Login:
With your mypass credentials

🔸 Top Right Panel Icons
2. List Icon
This icon gives you access to a list of all the reports/widgets that you have added to the “Heartbeat” Tab.

3. List Icon: Heartbeat Widget/Report List
Within this list you can arrange the order of these reports that appear in the “Heartbeat” Tab.

4. List Icon: Rearrange the Order of the Widget/Report
To rearrange the order of the Widget/Report, you can click the 3 lines and drag the report in the desired order.

5. List Icon: Confirmation/Save the Order of the Widget/Report
Ensure you select apply to save your changes or cancel to discard your changes.

6. Notification Icon

7. Notification Icon: SilverWare News Room
Clicking the Bell/Notification icon will redirect the user to our SilverWare News Room web page which contains the latest news and information about us and our parnters

8. Profile Icon
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This icon shows which user is logged into Dashboard
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Allows you to sign out
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Allows you to change to a different chain (if applicable)

9. Profile Icon: Signed in User

10. Profile Icon: Chain Name

11. Profile Icon: Change Chain
If the mypass user is assigned to multiple chains, they can switch between chains.

12. Profile Icon: Change Chain Confirmation

13. Profile Icon: Sign Out User

🔸 Menu Tab
14. Menu Tab

15. Menu Tab: Expand and Collapse Left Navigation Panel

16. Menu Tab: In Mobile View

17. Menu Tab: Mobile View Expand Navigation Panel

🔸 Heartbeat Tab
18. Heartbeat Tab
The main use of the “Heartbeat” Tab is to allow the user to add reports from MULTIPLE locations into ONE screen
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E.g. Daily Totals for Location A, Daily Totals for Location B, Sales Analysis for Location C, Discounts for Location D, Voids for Location E à All of these reports for the different locations will appear on the SAME screen
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E.g. Daily Totals for Location A, Daily Totals for Location B à used for comparison across multiple stores

19. Heartbeat Tab: Browser View

20. Heartbeat Tab: Mobile View

21. Heartbeat Tab: Remove/Delete Widget/Report
You can remove this report from the “Heartbeat” Tab by clicking on the Heart icon

22. Heartbeat Tab: Remove/Delete Confirmation

23. Heartbeat Tab: Filter Icon

24. Heartbeat Tab: Filter Options

25. Heartbeat Tab: Default Filters
Can filter for:
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Store location - can filter the Report for different stores (under the same chain)
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Date Range - can filter the Report to display data for certain date range

26. Heartbeat Tab: Additional Filters

27. Heartbeat Tab: Additional Filters
Additional Filters:
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Time Range - can filter the report to display data for certain time range
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Order Status - can filter the report to display data for order closed, order opened, or ALL
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Report By - can filter by user opened, user closed, or ALL
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Users - can filter for certain user/users
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Cost Centers - can filter for certain cost centers
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Segments - can filter for certain segments
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Service Types - can filter for certain service types
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Major Jobs - can filter for certain major jobs
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Minor Jobs - can filter for certain minor jobs
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Include Zero Priced Items - can filter to include zero priced items

28. Heartbeat Tab: Full Screen
allows the display of the report/widget in full screen

29. Heartbeat Tab: Edit Title
allow the changing of the title of the widget

30. Heartbeat Tab: Refresh
force refresh of the widget data

31. Heartbeat Tab: Share
the widget data can be...
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downloaded (CSV)
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emailed (can add multiple recipients

32. Heartbeat Tab: Add to Dashboard
This will add this widget to the "Dashboard"

33. Heartbeat Tab: Delete
this will delete the widget from the Heartbeat Tab

34. Heartbeat Tab: Fast Access Filter Options

🔸 Dashboard Tab
35. Dashboard Tab
Dashboard allows the user to customize different "View Panels" (similar to home screens on your phone)
Dashboard can consist of reports/widgets from multiple stores (Similar to Heartbeat Tab).
Eg.
You can have a Dashboard Screen dedicated to ONLY sales related reports for one or multiple locations
You can have another Dashboard Screen dedicated to ONLY employee related reports for one or multiple stores
This differs from Heartbeat Tab in that...
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Heartbeat Tab > you can only have 1 Heartbeat Tab
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You can have multiple Dashboards tailored to a specific set of data to display

36. Dashboard Tab: Add New Dashboard

37. Dashboard Tab: Provide Dashboard Name

38. Dashboard Tab: Add Reports/Widgets to the Dashboard

39. Dashboard Tab: Choosing the Widget

40. Dashboard Tab: WIdgets with Tables/Charts/Graph
Reports/Widgets with this icon will display the data in a Table/Chart/Graph view

41. Dashboard Tab: Choose Widget Store
Once you choose the widgets you desire, select the store in which the widget will display data for

42. Dashboard Tab: Sample

43. Dashboard Tab: Heartbeat Icon
Click on this Heartbeat Icon to add it to the "Heartbeat Tab"

44. Dashboard Tab: Filters

45. Dashboard Tab: Chart Type Filter

46. Dashboard Tab: Chart Type Filter Options

47. Dashboard Tab: Chart Metric Filter

48. Dashboard Tab: Chart Metric Filter Options

🔸 Sales Tab
49. Click on Sales

50. Sales Tab: Preset Reports
The "Sales Tab" consist of a preset/predetermined set of reports that are related to sales.
When you click in this tab, Dashboard will automatically pull the sales data for the current store that you are on and display that data for all "Sales" related reports.

🔸 Employee Tab
51. Click on Employees

52. Employee Tab: Preset Reports
Similar to The "Sales Tab". This section consist of a preset/predetermined set of reports that are related to employee.
When you click in this tab, Dashboard will automatically pull the data for the current store that you are on and display that data for all "Employee" related reports.

🔸 Loss Prevention Tab
53. Loss Prevention Tab

54. Loss Prevention Tab: Preset Reports
Similar to The "Sales Tab". This section consist of a preset/predetermined set of reports that are related to Loss Prevention.
When you click in this tab, Dashboard will automatically pull the data for the current store that you are on and display that data for all "Loss Prevention" related reports.

🔸 Reports Tab
55. Reports Tab

56. Reports Tab
Clicking on this will bring the user to the Enterprise Reporting Website

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